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Welcome to the official Perma-Chink online store, your factory-direct source for Chinking, Sealants, Stains & Finishes, Wood Preservatives and much more... |
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Return Policy If you are making an exchange or a return, we make it easy. Contact us at 1-888-838-5070 to begin. - Perma-Chink Systems, Inc. will accept returned items up to 1 year from date of purchase. - You must request a Return Merchandise Authorization (RMA) from Perma-Chink Systems, Inc. prior to returning any merchandise. - Have your proof of purchase ready when requesting your RMA. - All items must be returned in new, unopened, resalable condition. - A 15% restocking fee applies to all returned merchandise (waived for exchanges). - If you are returning merchandise from an Invoice that qualified for free freight, we will deduct the freight amount from your return, according to our UPS freight chart. - When merchandise is returned, you should indicate what form of reimbursement you prefer (credit on account, check, or credit card used for original purchase). - When merchandise is exchanged, simply order the replacement products and we will process the return, without any restocking fee, when it is received. Return Methods – choose from one of the following options: · Ship it yourself – Securely package and send the merchandise by USPS or UPS to your nearest Perma-Chink Systems location. · Ask us to arrange shipping – Request that we issue a UPS Call Tag, securely package the merchandise, and give it to the UPS driver. We will deduct $15 for the Call Tag and the freight, according to our UPS freight chart, from your return. · In store – Visit your nearest Perma-Chink Systems location for immediate processing of your Return. Returning Wrong Item Shipped – choose from one of the following options: · Ship it yourself – Securely package and send the merchandise by USPS or UPS to your nearest Perma-Chink Systems location. We will reimburse you for the freight. · Ask us to arrange shipping – Request that we issue a UPS Call Tag, securely package the merchandise and give it to the UPS driver. · In store – Visit your nearest Perma-Chink Systems location for immediate processing of your Return. |
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Site Map Copyright 2008 Contact Our Online Store: (888) 838-5070 Contact Perma-Chink Systems: (800) 548-1231 |